HR Certification & Courses
COMPETENCY BASED INTERVIEWING SKILLS (CBIS) CERTIFICATION COURSE
This double-accredited course, recognised by The British Psychological Society (BPS) and CPD for the purpose of continuing professional development, is designed to equip participants with the knowledge, skills, practical experience, and confidence to act as Assessors/Observers in any Assessment or Development Centre. It ensures consistency, reliability, objectivity, and fairness throughout the process.
Course Overview
With the Riverwaves Certification Courses, you are guaranteed a solid foundation for your HR career aspirations. This course is designed to provide participants with the knowledge, skills, practical experience, and confidence to immediately apply the learning in a business context.
In this accredited course, participants are introduced, in a systematic manner, to the end-to-end process of planning and conducting professional and powerful Competency Based Interviews (CBIs).
- Plan and integrate CBIs within talent acquisition and management practices.
- Conduct CBIs in accordance with international best practices.
- Evaluate candidates fairly and consistently using the ORCE approach.
Who Should Attend?
- Talent Acquisition Professionals
- Hiring Managers
- Other HR Professionals
Module 1: Setting the Scene – Introduction to CBIs
- Understanding the Evolution of Competency Based Interviews
- Differentiating Between Various Types of Interviews
- Exploring Competency Based Interview Setups
Module 2: When & How to Use Competency Based Interviews
- Understanding CBI Applications in Talent Acquisition
- How CBIs Can be Used for Talent Development
- Maximising the Benefits of CBIs in Assessment & Development Centres
Module 3: Preparing for a Competency Based Interview
- Understanding Behavioral Competencies: Core, Leadership, Functional
- Identifying Key Competencies Needed for Interviewers
- Designing & Developing Competency-Based Questions
- Challenges & Best Practices for Effective CBIs
Module 4: Conducting Competency Based Interviews
- How to Structure a CBI for Maximum Effectiveness
- Developing Probing & Exploratory Questions
- Ensuring a Fair & Unbiased Evaluation Process
- Using the ORCE Approach (Observe, Record, Classify, Evaluate)
- Panel Interviews vs. Single Interviewer Format
Module 5: Coaching & Hands-On Practice
- Participants Will Conduct & Evaluate Real CBI Simulations
- Receive Instant Feedback & Coaching from Expert CBI Practitioners
- Learn How to Improve Interviewing Skills Through Practice
- Format: In-person and live virtual.
- Delivery: Instructor-led with hands-on practice.
- Materials Access: Includes practical evaluations and real-life inspired simulation exercises.
In-Person Course
- Duration: 3 days (8 hours per day)
- Certification Evaluation: Up to 4 hours
Live Virtual Course
- Duration: 6 days (5 hours per day)
- Certification Evaluation: Up to 4 hours
The CBIS Certification Course combines modern instructional techniques to ensure participants acquire practical and applicable skills:
- Learner-Centered Approach: The course is designed to place participants and their individual learning needs at the forefront.
- Highly Practical Training: Translates theory into actionable concepts through real-world case studies and business scenarios.
- On-the-Job Transfer: Focused on applicable skills, enabling participants to immediately implement learnings in their organisations.
- Strategic Focus: Ensures participants gain a deep understanding of competency-based hiring and talent assessment.
Interactive Learning Activities
- Individual Study
- Group Exercises
- Reflection & Self-Assessment
- Case Studies
- Interactive Exercises
- Hands-on Coaching by Expert CBI Practitioners
Becoming an interviewer comes with great responsibility, requiring the right knowledge, skills, and abilities to ensure fair and professional evaluations. To achieve certification, participants must successfully complete both written and practical assessments.
Skills, Knowledge & Certification
- Skills: Proficiency in conducting and evaluating interviews.
- Knowledge: Strong understanding of behavioural competencies.
- Certification: Provided upon completion.
- Accreditation: Approved by The British Psychological Society (BPS) for Continuing Professional Development (CPD).
Theoretical Evaluation
- Type: Online Knowledge Test
- Passing Score: Minimum 75%
- Retesting: Allowed
Practical Evaluation (Live Simulation)
- Formulate & Ask Competency-Based Questions
- Conduct a Real CBI Under Supervision
- Apply the ORCE Model in an Interview
- Provide Structured, Evidence-Based Candidate Evaluations
- Passing Score: Minimum 75%
Upon successful completion, certified professionals will be equipped to conduct structured, evidence-based competency interviews that support better hiring and talent development decisions.
Don’t miss our Early Bird discounts – For more Details please contact us on: info@riverwaves.co.uk